TERMS & CONDITIONS

1. General Overview
   By placing an order through our website or via our official WhatsApp channel, you agree to be bound by these Terms and Conditions. Please read them carefully before placing an order.
2. Order Placement & WhatsApp Redirection
   Orders selected on our website are finalized and processed via WhatsApp messaging.
   A placed order request on the website does not constitute a confirmed contract until accepted and acknowledged by us via WhatsApp.
   We reserve the right to accept, decline, or limit any order for any reason, including product availability or location constraints.
3. Pricing, Taxes, and Payments
   All prices listed on the website are inclusive of applicable GST unless stated otherwise.
   Payments are collected directly via direct UPI transfer, bank transfer, or Cash on Delivery (COD) as mutually agreed upon on WhatsApp.
   No online payments are currently processed on the website itself.
4. Shipping & Delivery
   Local Delivery (Groceries, Vegetables, Local Goods): Fulfilled directly by our internal delivery team to specified eligible pin codes within estimated timeframes.
   All-India Shipping: Non-perishable items shipped nationally via third-party courier services.
   Delivery timelines are estimates and may vary due to weather, traffic, or logistics constraints.
5. Cancellations, Returns, and Refunds
   Perishable Items (Fresh Vegetables, Fruits, Dairy): Due to their perishable nature, orders cannot be returned or cancelled once dispatched. Claims for damaged or missing items must be raised on WhatsApp within 2 hours of delivery with photo proof.
   Non-Perishable Products (National Delivery): Returns or replacements are accepted within 7 days of delivery only if the product is damaged, defective, or incorrect.
6. Limitation of Liability
   We are not liable for delays caused by unserviceable addresses, incorrect contact details provided by the customer, or unforeseen logistics delays.